In this deeply thoughtful episode, Sam Rockey is joined by Dr. James Mountford—leadership expert, editor-in-chief of BMJ Leader and former NHS doctor—to reflect on what it means to lead with purpose, kindness, and clarity in moments of crisis. Drawing on his experience launching London’s Nightingale Hospital during the COVID-19 pandemic, James shares leadership lessons forged in extreme uncertainty: the power of psychological safety, the value of fast learning cycles, and why kindness is anything but soft.
From field hospitals to AI coaching, the conversation explores how we scale compassion, build collective intelligence, and remember what truly matters in a world that’s always changing.
“Kindness is not the opposite of strength. It’s the foundation of trust, speed and transformation.”
Whether you’re a leader in healthcare, business or beyond, this episode is a moving reminder that what makes us human is what makes us great.
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